Open Settings
Go to Settings on your iPhone or iPad.
PimCue
Official support
We’re here to
keep words moving.
Help for your personal text library, custom keyboard, purchases, and iCloud sync on iPhone and iPad.
Set up PimCue Keyboard
Once enabled, your saved snippets are ready in the app where you are already typing.
Choose Keyboards
Tap General, Keyboard, then Keyboards.
Add PimCue
Select Add New Keyboard and choose PimCue.
Allow Full Access
Turn it on so the keyboard can read the snippets you save in PimCue.
Frequently asked questions
The quickest answers for getting the most out of PimCue.
Why can’t I see my snippets in the keyboard?
First, make sure PimCue Keyboard is enabled and Allow Full Access is turned on in Settings. Then open PimCue and confirm that your snippets appear in the Library. Return to the app where you are typing and switch back to PimCue using the globe key.
How do I switch back to my regular keyboard?
Tap or press and hold the globe key in the keyboard area, then choose the keyboard or language you want to use. The globe appears whenever another keyboard is available on your device.
Does PimCue read everything I type?
No. PimCue Keyboard uses only the snippets you have saved so it can insert them into the active text field. PimCue does not send the text you type to a server.
How do I restore PimCue Pro?
Open PimCue, go to Settings, choose Restore Purchases, and sign in with the Apple Account used for the purchase. A restored purchase is available on your eligible Apple devices.
How does iCloud sync work?
iCloud sync is included with PimCue Pro. Sign in to the same Apple Account on your devices and enable iCloud for PimCue. Your saved snippets and collections will then stay in sync.
Still need a hand?
Email us with a short description of what happened, the device you are using, and any screenshots that help explain the issue.